Privacy Policy

CipherGraph Privacy Policy

We at CipherGraph know that you care how your personal information is used and shared. We care, too, so we take your privacy very seriously. Our goal is to be transparent with our members about how and when we may use your personal information. By visiting or using CipherGraph’s website, product, or linked pages, you are accepting these terms.

What Does CipherGraph’s Privacy Policy Cover?

This Privacy Policy covers our treatment of personally identifiable information that we gather when you are accessing or using our services; it does not cover our treatment of data and files that you share with your network through use of our services (which is governed exclusively by your CipherGraph Service Agreement). This policy does not apply to the practices of companies that we do not own or control, or to individuals who we do not employ or manage.

Children under age 13 are not permitted to use or register for the CipherGraph service, even with the permission of a parent or guardian. We will never knowingly collect or solicit personal information from anyone under the age of 13. If personal information is received from anyone younger than 13, we will delete that information as quickly as possible. If you believe that any information from or about a child under 13 has been submitted to CipherGraph, please contact us at contact@ciphergraph.com.

We want to know our members by name and make everyone’s user experience is as positive and individualized as possible. To achieve this, CipherGraph gathers certain pieces of personal information from members. We collect this information in order to personalize and improve our services and allow our members to: set up a unique account; contact members; fulfill member requests for products and services; analyze how our members utilize the service; and improve our operations. On occasion, we may share certain types of personal information with third parties; this policy is explained in greater detail below.

Collection of Personal Information

Information You Provide to CipherGraph:

CipherGraph will receive and store any information you provide to us. We may collect personal information such as your name, email address, company name, role, and/or phone number. Certain information will be required in order to register for our service and take advantage of various features.

Information Collected Automatically:

Whenever you interact with our website and service, we automatically receive and record information on our server logs from your browser, including your IP address, browser type/version, “cookie” information, the page you requested, the duration of your visit, and other details. “Cookies” are identifiers that we transfer to your computer or mobile device, in order for us to recognize your browser or mobile device and to tell us how and when pages and features in our website or service are visited and by how many people.

When we collect usage information, we use this data to improve your experience with our website and service. We endeavor to ensure our website supports new visitors in finding the information they seek as well as provide relevant information for returning visitors. We also want to identify ways we can support your deployment and usage of the CipherGraph products and will use this information to make suggestions. You may be able to change the preferences on your browser or mobile device to prevent or limit your computer or device’s acceptance of cookies; however, changing certain settings may prevent you from being able to use some of CipherGraph’s fabulous features.

CipherGraph may also use third party, online advertising that will read and/or transmit cookies to your computer or device. These third parties use cookies in an attempt to show relevant advertising and content. This Privacy Policy does not cover the use of cookies by any third parties.

Sharing of Member Information

CipherGraph does not rent or sell your unique identifying information to anyone. Period. However, there are instances when we may share the personal information that you provide to us. CipherGraph may employ other companies and people to perform tasks on our behalf and need to share your information with them to provide our service to you. Unless we tell you differently, our agents do not have any right to use the personal information we share with them, beyond what is necessary to assist us in providing a great service to you.

We follow the law. This means that CipherGraph will provide a member’s personal information if required for compliance with law or court order; to enforce our conditions of use and other agreements; or to protect the rights, property or safety of our company, our employees, our users, or others. CipherGraph also reserves the right to exchange information with other companies and organizations for purposes of fraud protection and credit risk reduction.

CipherGraph’s Communication Practices

Email Communications

We like to keep our members informed. In order to keep in contact with you, we will use the information that you provided upon sign-up. Our communications come primarily in the form of email. Our email communications consist of two types of messages: transactional and informational. Transactional messages come directly from the CipherGraph application, and could include email address confirmation, account creation confirmation, and change in account status among others. Informational emails are intended to support your ongoing usage and to help you derive the most benefit possible from your CipherGraph usage. Informational messages may contain usage suggestions, a summary of your deployment history, and offers from our corporate partners.

Managing Communication Preferences

We don’t want to annoy you with unwanted emails. Members can choose to opt out from receiving informational emails from CipherGraph and our corporate partners. To do so, simply click on the “opt-out” link in any of those emails. CipherGraph does not permit members to opt-out from receiving transactional messages, as these messages communicate key information regarding your account and are sent based on your actions. On rare occasions, CipherGraph employees may actually pick up the phone and call you. We respect your communication preferences, so if you don’t want us to call you, just let us know – via phone or email at info@CipherGraph.com.

Protection of Personal Information

We do everything possible to protect the privacy and security of our members. However, members play an important role in ensuring the security of their personal information. To protect your personal information, your CipherGraph account is protected by a password of your choosing. To prevent unauthorized access to your account and personal information, we advise selecting and protecting your password appropriately and limiting access to your computer or device and browser by signing off after you have finished your networking session.

CipherGraph endeavors to protect members’ privacy and all of the personal information that is stored in our records, but we cannot give 100% guarantee of security. Unauthorized entry or use, hardware or software failure, or other factors may compromise the security of member information.

Withholding Personal Information

You can always opt not to include certain personal information when creating your CipherGraph account, but be advised that certain information is required for successful registration. Omitting certain pieces of personal information could limit your ability to take advantage of some special features. We respect your wishes to withhold personal information, but we cannot guarantee the seamless operation of the CipherGraph application if the information associated with your account is incomplete.

Changes to CipherGraph’s Privacy Policy

We may amend this Privacy Policy from time to time. Use of the information that CipherGraph collects at any point is subject to the Privacy Policy that is in effect at the time such information is used. You are bound by any changes to the Privacy Policy when you use CipherGraph’s service after such changes have been formally posted.

Questions or Concerns

If you have any questions or concerns regarding CipherGraph’s privacy policy, please send us a message at contact@ciphergraph.com and we will do our very best to resolve your concerns.